QR Code Scanning


To validate the client’s Virtual ID Card, we recommend the use of a QR code scanner on a device/PC/ with access to a web browser.


Below is the step-by-step process:


1

Open SeyID App

Ask the client to display their Virtual ID Card’s QR code within their ID-Wallet

2

Maximize Brightness

Ensure the client’s phone brightness is at maximum for easy scanning.

3

Position the Cursor

The officer should place their cursor in the browser’s address (URL) bar before scanning.

4

Scan & Paste

Scan the QR code using the scanner. The link will be automatically pasted into the browser's address bar.

5

Request Consent

The client will receive a consent popup in their SeyID app. They must give consent.

6

View & Print

Once the client gives consent, the Virtual ID Card appears in the browser and will be valid for a limited time. The officer may print it for their records.

7

Video

For more information, please view the following video guide: QR Code Scanning Video

Troubleshooting Tips

  • If the client does not receive the consent popup, ask them to open the SeyID App.
  • Navigate to Settings and enable Push Notifications.
  • For help, refer to Enabling Push Notification.